I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number. Please allow 1-4 business days of processing and production time for your order to ship out from our china warehouse which in return you the customers can benefit with our price cuts . 

FREE Worldwide Lighting Fast Shipping!

We ship to most countries with our  great logistics structure that allow us to have an edge over competitors and deliver parcels faster than anyone else.U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from for example.

• Average transit times to the United Kingdom: 4 - 15 Business days.
• Average transit times to the Canada: 4 - 15 Business days.
• Average transit times to the Australia: 4 - 15 Business days.
• Average transit times to the United States: 4 - 15 Business days.
• Average transit times to the New Zealand: 4 - 15 Business days
• Average transit times to International: 10 - 25 Business days.

✔️Priority Insured Worldwide Shipping - Includes Insurance for if your product is lost / damaged / stolen is the same time frame like Free shipping just we processing your orders in 24/48 hours. During Holiday Season shipments can delay. 

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped.

When you receive your tracking number,please click the Tracking tab and enter your information.

CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order 12 hours after creating it for the cancellation to be applied. If the item has already shipped, please email support@bodysheaven.com All you need to do is send us an email with the subject line "CANCEL". In most cases this is not GUARANTEED cancellation but we will try our best

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at support@bodysheaven.com. If the address is wrong, we can correct this within 12 hours.

MY ITEM ARRIVED DAMAGED 
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please contact us with:
- Your order number.
- 3 pictures of the damaged product.
Once received, we'll be happy to send out another free of charge.